The platform provides a unified approach to the creation and operation of digital assistants based on RPA technology and automation of end-to-end business processes using AI, ML, OCR, and IDP components.
ROBOTIC PROCESS AUTOMATION (RPA) - automation of business processes based on software robots that:
|
Digital assistants (software robots) are applications that simulate the work of users in an IP using graphical (GUI) and/or command (CLI) computer interfaces that were originally designed for humans.
They are simply assembled and easily integrated with AI, ML, VA, and OCR systems, allowing you to quickly automate what cannot be done using classical automation, many times faster than classical automation tools.
With the introduction of digital assistants, all the automation tools available in the company will continue to be used, but digital assistant applications will use them in routine, repetitive tasks.
The digital assistant remains completely under human control (this application), doing the same job as the human operator, without being distracted from the process and without errors.
Intelligent automation is a complex term representing integrated solutions for the digital transformation of operational business processes using robotics and artificial intelligence |
In day-to-day operations, businesses use a large number of information systems and applications that automate their tasks and workflows.
If you consider automation at the business process level, you will likely find that an employee most often uses multiple systems and applications to perform the entire business process.
Through their efforts, the employee integrates the systems and applications with each other to execute the workflow.
For example, in the image below, a logistician receives a contract and a requisition for product delivery.
To accomplish the task of delivering the products to the counterparty, the employee must, at a minimum:
In fact, the employee performs these tasks manually, in different systems. As an aid, additional tools may be available within the company to facilitate workflows.
For example, it can be an OCR solution, for recognizing documents, not to reprint details, but to copy them into the company's information systems. It can be macros in applications, and even software robots that can further facilitate the work of an employee, for example, by checking a new counterparty. But in general, the possibilities of such disparate tools are limited in terms of integration between them.
NOTE. The use of various technologies simplifies the workflow, but does not automate the entire business process, there is no full integration of the components used between each other.
Another factor is the transition to domestic operating systems (OS), when an employee has to switch not only between applications, but also between OS to perform a task. This further complicates the execution of the business workflow.
There is no opportunity to interact with the user within the tasks, to see the progress of their workflow, to control deadlines.
ROBIN platform allows to combine different technologies into one, end-to-end business workflow, with the help of digital assistants.
Currently, robotization is widely used in companies and organizations of various sizes..
A digital assistant performs predefined, typical, repetitive, routine tasks or workflows on a computer instead of a human. It performs actions in business applications and information systems installed on a computer instead of a human, using a graphical or command interface that a human uses. Thus releasing the human's time for creative and intellectual activities. The digital assistant is the foundation of intelligent automation.
The underlying RPA technology is omnichannel and works with any application on the market, including legacy systems and applications. With digital assistants, any functionality that a person performs at a computer can be realized.
From simple work in office applications, mail and websites, to complex analytics of unstructured text and preparation of sophisticated reports. Everything depends only on the tasks and ideas of the analyst who assembles the assistant.
Rapid automation of business workflows, distribution of intellectual and routine tasks between software robots and existing employees
First, ROBIN offers advanced tools for creating digital assistants, which include:
These tools are used to create digital assistants that automate individual tasks.
Second, to automate the entire business process, combine off-the-shelf assistants, AI communication interfaces, into a single workflow. Human activities can be added as part of the running end-to-end workflow, along with digital assistants. For this purpose, the following are used:
The workflow management mechanism provides automatic launch and distribution of tasks within workflows.
Third, integrating AI into end-to-end workflows. It is provided by means of:
With the technologies used in ROBIN, additional intelligence can be added quickly and easily to end-to-end workflows.
