To automate the end-to-end business workflow, functionality is implemented that allows to combine ready-made assistants, AI communication interfaces, and other tools into a single algorithm. Also, human activities, along with digital assistants, can be included in such an automated end-to-end workflow. The component responsible for this functionality is ROBIN Process.
ROBIN Process is available in a single web interface:
- No-Code workflow constructor, which creates the logic for workflow execution
- Customizable screen forms editor, which are used for interaction of participants during workflow execution
No-Code workflow constructor
This is a web-based workflow constructor designed for assembling workflows from ready-made digital assistants and other components, as well as tasks to be performed by a human. Workflow assembly is performed in No-Code mode, in familiar flowchart notations. Workflows ready for use are published on Orchestrator, and become available for their launch and exploitation by users.
A key differentiator from similar systems on the market is the ability to include human employees in such end-to-end workflows alongside digital assistants as full-fledged participants who must do their part in the workflow. For this purpose, customizable screen forms and built-in mechanisms for controlling workflow execution are used.
В ходе процесса могут быть реализованы условные переходы по разным ветвям процесса. Логика принятия решения хода процесса может быть реализована на основе ИИ.
Conditional transitions on different branches of the workflow can be implemented during the workflow. The logic of decision making of the workflow can be implemented on the basis of AI.
Workflow constructor allows to:
- Use ready-made digital assistants, AI communication interfaces, AI data processing, image and voice processing as workflow steps
- Use input data and results from previous workflow steps
- Launch multiple tasks to run concurrently, e.g. multiple digital assistants
- Engage employees in automated workflows through the use of customizable screen forms
- Track and monitor the execution status of workflow tasks through built-in controls
- The AI communication interface can be used to initiate the execution of an individual digital assistant or workflow.
Appearance of the workflow constructor
Customizable screen form constructor
Screen forms are used for dialog between digital assistants and humans during the execution of an automated workflow. The output of the form to the user's screen is customized when human participation is required during the workflow, or when an employee needs to perform and submit a part of work to the workflow. Ready screen forms are published on Orchestrator and are available in the Workflow constructor to add them to the planned workflows.
For creating screen forms, Robin Process has a separate web editor available in the ROBIN Process interface.
The screen form editor allows you to:
- Create and edit screen forms to organize a dialog with the user
- Build screen forms in a simple interface, from ready-made blocks/templates. These are input windows, buttons, selectors, etc.
- Customize the screen form to input documents into the workflow and/or receive documents as the result of execution
- Customize the behavior of individual screen form elements to perform some operations, using CSS and JS.
- The appearance of the screen form can be adapted to the corporate brandbook.
- Forms allow you to work with tabular data directly in the screen forms.
Appearance of the screen form constructor
