ROBIN AI is an additional component (extension) of the ROBIN platform that provides the possibility to use intelligent functions in software robots using machine learning technologies to work with unstructured information.

A key factor in the use of ROBIN AI is the ease of application of artificial intelligence components to design data processing.

Business opportunities

Actions for working with artificial intelligence are integrated into the program robot builder (ROBIN Studio). Therefore, the use of the artificial intelligence functionality is extremely simple, based on ready-made actions, in No-Code mode.

With the available AI component in Robin, you can quickly set up classification and processing of requests, document verification (based on intelligent rules), extract named entities from text. User consultation and technical support can be provided, and intelligent search for solutions can be performed.

Prominent effects when using intelligent features:

• Cost reduction of up to 90%
• Reduce human involvement in operations by 80% 80%
• Data processing accuracy 98%

Areas of application

How it works

The analyst/developer performs a number of activities:

1. Creates a program robot in the ROBIN Studio constructor, using actions to work with AI:

• • Classification of textual information
  • Understanding spoken language, identifying intents
  • Searching for answers from a prepared knowledge base
  • Extracting entities and parameters from textual information
  • Checking documents according to specified rules and criteria
  • Searching for relevant information in documents
  • Arbitrary queries to large language models (in particular, LLM from Yandex and Sber)

      2. Automates complex (end-to-end) business processes in the ROBIN Process environment using off-the-shelf robots with artificial intelligence, customizable screen forms and dialogs (for workflow engagement, for tasks, regular employees).

      3. Configures a digital assistant accessible via a chat interface based on ROBIN AI on the ROBIN platform. The AI engine embedded in the chat interface recognizes user requests in natural language, understands which task needs to be performed and independently launches the corresponding robot or workflow.

Typical AI use cases

Processing of appeals

Document verification

Intelligent search

AI in ROBIN digital assistants

A chat interface as a digital assistant-helper, for solving work issues. The artificial intelligence behind it enables it to quickly categorize user requests in natural language and execute them.

AI assistants are available to users of off-the-shelf digital assistants and workflows based on them, in a web interface, like a normal chat room.

• A corporate tool for organizing necessary AI services in a single window. Employees quickly and natively access the organization's workflows they need. 
• No-Code visual designer for customizing workflows for user interaction with software robots (RPA), recognition (OCR), information systems. Add and easily customize your own workflows by the average user.
• Fast integration with any systems (information extraction and data filling), even if there is no API and no possibility of refinement.