If the "Open Browser" or "Connect to an open browser" action fails, it is recommended to do the following:

  • Check if there are no unnecessary (hung) workflows of the selected browser in Task Manager and close them. (All browser openings in robots MUST end with closing the browser in order to avoid workflows hanging in memory, which can then interfere with the work of the next instances).
  • Update the driver version, more details: Instructions on how to add a browser driver.

Problems that are only possible with the "Open Browser" action in Chrome or Yandex Browser:

If two instances of Chrome browser are launched simultaneously (or attempt to launch Chrome (Yandex Browser) while Yandex Browser (Chrome) is running simultaneously) using the same directory (folder) for storing profile data (user-data-dir), it may block one of them from working. To prevent conflict, it is recommended to create separate directories (folders) for each browser instance. Options for solving this problem:

  • Copying an existing profile folder:
    1. Create a separate folder anywhere to store the settings of the robot-controlled browser.
    2. Copy the contents from the: for Chrome folder into the folder you created:
      • "C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data";
      • for Yandex Браузер: "C:\Users\USERNAME\AppData\Local\Yandex\YandexBrowser\User Data".
        AppData folder is hidden. To see it, turn on the hidden folders display. All current settings and profiles will be copied.
    3. Copy the path to the new folder, and use it in the "Properties" parameter from the "Open Browser" action, more: Launching with a profile for all browsers.
  • Using an empty folder (Chrome and Yandex Browser):
    1. Create a separate folder anywhere to store the settings of the robot-controlled browser.
    2. Copy the path to the new folder, and use it in the "Properties" parameter from the "Open Browser" action, more: Launching with a profile for all browsers.
    3. On first launch, chrome will create all the default data. The work will be performed 
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