Task management

Special functionality has been added to the platform for easy task management and control of workflow deadlines. It allows:

  • Collect statistical information on the stages of workflows and their tasks, in order to estimate their execution time
  • On the basis of statistics it is possible to calculate indicators of execution time of workflows and their tasks, which can be further used for estimation of execution duration
  • It is possible to forecast loads and deadlines for end-to-end workflows in automatic mode

In the custom task settings (for employees), you can flexibly set:

  1. Task priority
  2. Deadline for task execution
  3. Set the responsible executor of the task (employee)

Workflow management

To make it easier to visualize the progress of workflows, you can set up dashboards based on customizable indicators, where you can track the status of workflows and tasks in a visual interface, with a view of logs.

The indicators will be available for display not only for the workflow as a whole, but also separately for digital assistants and employees.

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