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The “Tenant users” section includes:

The page of the “Tenant users”

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The "Tenant users" section is intended for viewing the list of tenant users and managing them.Image Added

There are 2 types of users in Robin platform:

1. Internal. It can be created through the platform interface in the "Tenant users" section. Credentials (login username and password) of such a user, his/her full name, email, description, blocking can be changed only on the Robin side. To log in under an internal user, it is mandatory to enter login and password.
2. External. This This is a user that is created in your corporate Active Directory, but is also used to work in the Robin platform. The password from the account of such a user is stored and controlled only on the Active Directory side. His login, username full name, mail are specified both in Active Directory and in the Robin database (to be able to work with these users), but you can change them only through Active Directory. Using an external user when working in the platform allows:
• Log Sign in to Robin without entering login and password, because you have already specified them when logging in to the PC/server under a domain account
• For the same employee, you can create and change the account manually only on the Active Directory side. The Robin database will automatically receive data about this user from Active Directory

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You can use the "Columns" drop-down dropdown list to select which columns will be hidden or displayed, with the "Login" column always displayed. 

Creating an internal user

To create a new internal user, follow the steps:

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1. In Active Directory, the administrator adds the desired domain user to the "robin_users" group. If the user does not exist yet, he creates it beforehand
2. At specified intervals, the Robin system synchronizes with Active Directory. For all new users from the "robin_users" group, it creates corresponding external users in its database:
   • Full name, email and login is obtained from Active Directory. If no full name or email is specified, the external user will still be created. These parameters are optional for external users
   • If there is already an external or internal user with this login in the Robin database, this external user will not be added
   • Since this is an automatic process, new external users will be added to the database, but not allocated to any tenant. After synchronization is complete, the administrator will have to add the new users to the correct tenant and configure the necessary accesses for them.

Якорь
Добавление пользователя в тенант Добавление пользователя в тенант

Adding

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user to

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tenant

  To add a user to the current tenant, the following steps must be followed:

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The user card contains information about the selected user: 

• Full name
• Status
• Position
• Login
• Email. If the mail email has not yet been confirmed yet, the Image Added icon is shown next to it is shown. If the user's view is external, the mail of this user is not checked and is automatically considered confirmed
• Role or roles the user has in this tenant
• Group or groups to which the user has been added
• User description

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You can also make changes to user data as needed. To change user data, you must follow the steps:

1. Click the "Edit" button Image Removed. 

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1. • If the user view is internal, then after clicking all fields except

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1. • “Login” will become editable.

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1. • The user login is set only once - when creating

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1. • the user:

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1. • If the user type is external, only the fields "Position", "Role", "Group", "Description" will be editable after clicking:

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In the editing mode, in addition to information about the user, you can also change his status - blocking or unblocking using the checkbox   Image Modified. This change of blocking for an external user is only taken into account in the Robin platform; these changes are not applied on the Active Directory side.

2. Make the necessary corrections.

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 To change the password of an internal user, you need to follow the steps:

1. Press Click the "Reset password" button button  in the internal user card (displayed only in the card reading mode). The system will send a link to the specified user email to change the password: 

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2. The user updates the password himself. To do this, he must:

• Follow the link from the email. This page will be opened:
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• Click the link on this page. This will open the page:
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• Fill the "New password" and "Confirm password" fields with the same values - the new password
• Click the "Confirm" button. If the values specified in the fields are the same, the system will update the user password and display the page:

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The external user password cannot be changed through the Robin platform interface. You can manage the password of an external user only through Active Directory.