It is possible to sign in:

More details about internal and external users are described here: "Tenant users".

Sign out. 

Internal user sign in

Sign in is possible only under the internal user account if for the Robin platform:

  • Active Directory interaction has not been configured
    OR
  • Active Directory interaction has been configured, but you are not currently working in a domain (i.e. you are not working on a PC/server under a domain account)

In that case, to sign in you need:

  1. Follow the link to the Robin sign in page.
  2. The browser will first open an intermediate window:
    1. In Chrome browser:
    2. In Edge browser:
  3. It should be skipped by clicking on the "Cancel" button. After that the authorization window for entering the site will open (p.4).

To prevent this intermediate window from popping up, you can make local settings for the browser used on each workstation (which is not in the domain, but from which you need to sign in).

To do this, you need:

  1. Open the "Start" menu and select "Network and Internet", then "Internet Options" in the "Control Panel".

  2. The "Internet Properties" window will open, in which you should select the "Security" tab.
  3. In the window that appears, select "Local intranet" by clicking once with the left mouse button. Then click the "Custom level..." button.
  4. In the "Security Settings - Local Intranet Zone" window, select the security level parameters for the local intranet zone, in our case - "Automatic logon only in Intranet zone".
  5. After that, in the "Internet Properties" window, click on the "Sites" button. 

  6. In the new browser window that opens, click "Advanced".
  7. In the new browser window that opens, add a node as the server in use.

4. The authorization page will open, where you need to specify the username and password of the internal Robin user.

5. Click the "Log in" button. Since only one tenant is available in the current release, the system will sign in to it by default (more information about tenants in the section "General principles of access control").

6. If 2 or more tenants are available to the user who entered their credentials, a page opens where the user selects a tenant:

External user sign in

Signing in as an external user is only possible if the Robin platform has been configured to communicate with Active Directory and you are currently working in a domain (i.e. you are working on a PC/server under a domain account). In this case, you need to: 

  1. Follow the link to the Robin sign in page.

  2. The system will automatically attempt to sign in with the same domain account that you signed in to the PC/server with. There is no need to specify your username and password again.

  3. Entry will be successful if: 

    • your domain account is added to the Robin platform database as an external user
    • your external user is not blocked
    • your external user has been added to at least one tenant
    If at least one of the conditions is not met, a page with login and password fields will be opened (see step 4 in the description of the Internal user sign in). On this page, you can try to sign in under the internal user account, if such an account was created for you.

After successful sign in as an internal or external user, the page of one of the available modules of the platform will be opened. 

The left menu displays only those modules that are available to the user according to their role. This panel can be left expanded or collapsed by clicking on the button  in the upper left corner.

Changing the tenant after signing in

You can view the list of tenants available to the user in the system by clicking on the button in the upper right corner of the screen next to the bell. The currently selected tenant is marked with a green check mark in the list:

In the same list, you can switch to another tenant by clicking on it.

Log out

To log out of your account, click on your username in the top right corner and click "Log out". 

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