The "Dialogues" page provides an opportunity to view the dialogue between the user and the bot.

Viewing the "Dialogues" page is available to the user under the Workflow Administrator role.

The "Dialogues" page is shown below.

The title "Dialogues" is located on the upper right edge. Parallel to the title, on the right edge there is a search line for dialogues. The search is performed by the first entered characters. The search bar contains the text "Search".

The main part of the page is occupied by columns with the headings "User", "Classifier", "Date and time", "User text" "Bot text". Using the "Columns" dropdown list, you can select the columns to be displayed in the table from the available columns, while the "User" column is always displayed.

The table contains columns:

Column name

Column assignment

1

User

User's full name

2

Classifier

Name of the classifier when processing the query

3

Date and time

Date and time of the query sent by the user

4

User Text

The user has entered a query for "Assistant”

5

Bot Text

Response from the Assistant to the query 

The columns "User", "Classifier", "Date and time" have a sorting option .

When you hover over the text in the table, tooltips appear.

Below the table on the right side there is a page numbering and a dropdown list, by means of which the User can select the number of displayed rows, for example, 50 and after that the possibility of vertical scrolling of the page will appear. 

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